IoT SOLUTION ENGINEER

Currently, we are looking for a IoT Solution Engineering to join our team in Tokyo, Japan.

Teltonika’s telematics business unit develops and produces easy-to-use GPS tracking devices for effective fleet management in such spheres as logistics, agriculture, car sharing, construction, and more. Using the latest technologies, Teltonika sets new standards for the telematics industry.

We are proud of working on made-in-Lithuania products and are looking for IoT solutions engineer to contribute to successful growth of Teltonika Telematics.

In this role, you will:

• Work with various Teltonika Telematics manufactured GNSS tracking devices that embed technologies such as Bluetooth, CANbus, RS232/RS485 and 1-Wire.
• Propose different ways on how to incorporate our devices for various use cases.
• Be responsible for arranging technical tasks for custom development projects and coordinating solution release to clients.
• Troubleshoot, provide assistance, and consult clients via a dedicated ticketing system or online meetings/chats if they are needed.
• Communicate with global international corporations that provide car sharing, rental, fleet management solutions and various other companies from different vehicle telematics fields.
• Cooperate with RnD, quality assurance and project management teams to ensure the maintenance of the projects and that solutions reach the clients on time.
• Have an opportunity to go on business trips to visit clients and help them directly implement Teltonika devices into their business use-cases.
• Guide colleagues and customers by preparing wiki documentation or training.

What we expect of you:

• Telecommunications, electronics, informatics, engineering education or previous work experience in technical or engineering fields.
• Passion for providing help to others, caring, willing to grow and enrich your technological know-how.
• Great communication skills are capable of fluently speaking and writing in English and Japanese.
• Analytical and creative thinking and mindset for problem-solving and troubleshooting.

Ideally, also have:

• Understanding or basic knowledge of telecommunication technologies (2G, GPRS, 3G, 4G), CANbus (working with car CAN lines and CAN readers is a big plus), BLE
• Knowledge or work experience working with ticketing-based platforms (Jira, GitLab, OpenProject, ServiceDesk)
• Experience in customer service
• (Optional) driver’s license mid-class up to 8t

What do we ask the engineer do:

• A five-day working week. The beginning of work is from 09:00 to 10:00, the end is from 18:00 to 19:00
• After the probationary period, we offer two days of remote work per week

What we offer: 

• Paid holidays, paid sick leave
• Generous Golden Week, Obon & New Year holidays
• Flexible working hours and remote work opportunities
• Great opportunities to grow in a strong and rapidly expanding global company.
• Interesting and ambitious projects of industrial GPS tracking devices.
• Place where curiosity is key: here, we share knowledge and learn in training courses.
• Dynamic, challenging work environment and cooperation-based internal culture.
• Celebrating achievements and having fun together in team building, summer festivals, and other important occasions.
• Office snacks.