Networking & IoT engineer

During 25 years of activity in the IoT market, Teltonika has become one of the leading manufacturers of IoT solutions in the world, with offices in 19 countries and with more than 2,300 employees worldwide. Since 2017 Teltonika has started developing business in the African continent selling different IoT products from GPS tracking systems to networking solutions to B2B clients. Today we have offices in Kenya, South Africa and Morocco; our remote teams work with many other markets in this region.

We cannot imagine our success without a talented and challenge-driven team who always has freedom of choice and a wide range of opportunities to adapt their knowledge. Our people are our strength.

Currently, Teltonika South Africa (a subsidiary of Teltonika IoT Group) is looking for a Networking and IoT Engineer to join us in our South African Office. In this position, you will report into the Teltonika Network and Routers Support team supporting the sales team that sells products such as but not limited to industrial routers, gateways, switches, and ethernet solutions.

If you are responsible, demonstrate logical thinking, interested in technology and working in a team is a pleasure, you have previous experience in working with industrial routers (2-3 years), then read on to learn more!

Why you should join us

• You will have an opportunity to contribute to the cutting-edge technologies that can change millions of lives
• You will work with exceptional and innovative Networking products:

• Our Cellular Routers are TOP 3 in the world:
• Our product portfolio grows by ~ 30% each year

• You will have a real opportunity to grow professionally within Teltonika - everything depends on your motivation and ambitions
• You will have constant support from teams in our HQ and other regions in the world

Working in this role, you'll make sure all the technical questions and issues addressed from Clients, as well as Sales teams is solved with guidance end efficiency.

IN THIS ROLE YOU WILL:

• Guide employees and customers on how to use Teltonika Networks devices and solutions (consult, provide trainings)
• Solve technical issues and ensure prevention
• Constantly supervise and prepare the devices technical documentation
• Assess customer needs in the local region, in topics such as, but not limited to, new features, raise proposals for implementation and supervise implementation process
• Participate in direct communication with clients to answer technical questions (conference calls, visits to clients)
• Perform quality assurance tasks before providing solution to customer
• Coordinate queries with R&D, Production, QA and Supply management.
• Train internal Sales Managers & Clients on internal configuration systems and devices.

WE BELIEVE THAT YOU:

• Are fluent in English (both spoken and written) as it will be your primary working language
• Have technical / engineering education
• Can analyse and solve complex technical problems
• Have excellent communication skills
• Are a self-starter that is solution orientated and will find ways to gather information to solve complex tasks
• Have working knowledge of software and operating system principles
• Have knowledge of computer network architecture and technologies
• Have knowledge of server operating principles and technologies, programming languages
• Have basics of telecommunication systems and technologies
• Are able to prepare technical documentation
• Are able and experience configuring VLANs, QoS
• Are able and experience configuring various industrial IoT protocols: Modbus, MQTT, TR-069, JSON-RPC
• Have experience working with embedded, Linux-based operating system
• Have good knowledge and ability to work with SDK 
• Have good problem solving (troubleshooting and configuration) skills at a Level 2 or 3
• Have knowledge and ability to use “AT“commands
• Are able to write simple bash/ash scripts
• Have knowledge of Firewall principles, ability, and experience configuring Firewall with IPTABLES

OUR OFFER:

We appreciate everyone's efforts and experiences, so we offer an attractive salary that will match your skillset and expertise in the field. 

OTHER BENEFITS

• Benefits package consisting of unlimited commissions, based on your performance.
• Teltonika cares about your emotional, physical and future financial well-being and offers a 50% contribution to medical aid (at a max amount of R3 000)
• Over and above, we will contribute 10% of your basic salary toward your provident fund
• Group Life benefit
• Disability Income benefit
• Paid parental benefit (Maternity, Paternity & Commissioning leave), based on your tenure in the company

The above benefits are subject to an employee successfully completing the probation period, the below are applicable from day 1. 

• Regular team buildings.
• Weekly uber eats meal voucher.
• Free parking

UNLOCK YOUR POTENTIAL IN OUR IoT WORLD!